Data Recovery from Servers

Data Recovery from RAID Arrays and Servers

Data Magic have an established track record at recovering data from broken RAID arrays and servers throughout the UAE. We are the only company with a dedicated team of RAID Data Recovery Experts providing you with instant specialist assistance whenever you need it.

Since 2012 we’ve recovered files and data from thousands of RAID and server systems acros

s the UAE and worldwide. We offer 3 service levels:

• Emergency – Your RAID data is recovered in as short a time as possible. This service level includes overnight and weekend work. It literally is a 24×7 service and will have you back up and running as soon as possible.
• Priority – Your RAID data is recovered within 2 to 3 working days.
• Standard – Your RAID data is recovered within 5-10 working days.

We recover files and data from:

• Any RAID Level (eg. RAID 5, 6, 1, 0, 10, 50 etc)
• Any System (Dell Poweredge, HP Proliant, IBM, G-RAID, Synology, NetGear, QNAP etc)
• Any Operating System and File System
• Any type of data eg. Virtual Machines (VM’s), SANs, Microsoft Exchange Server, SQL Server, general Microsoft Office data, Video and TV production, music production, SANs, custom systems etc
• You name it, if it’s stored on a RAID configuration, we’ll recover the data from it.

Our RAID & Server Data Recovery Process

Common RAID / Server Faults We Recover Data From…

• RAID array / Controller Card Failure
• Missing / Deleted Files and Data
• Controller Card Set-up Corruption
• RAID Container Crash
• Boot Failure
• Server registry configuration lost
• Rebuild failure
• Damaged striping
• Multiple hard disk drive failure (or multiple drives go offline)
• Intermittent drive failure resulting in configuration corruption
• RAID array or volumes that won’t mount after a server crash
• Configuration damage or corruption
• Addition of incompatible drives
• Hardware conflicts
• Software corruption
• Software or operating system upgrades

The RAID Data Recovery Process

• An initial diagnosis by our RAID data recovery team determines whether each media device is accessible to our lab equipment. If so, the first priority is to create a raw image of all data from accessible media onto new media so that logical analysis can determine the nature of the information loss situation
• If some of the media is inaccessible our lab will test the components and closely examine its internal health to determine the extent of physical damage.
• Recovery of crashed RAID and other hard disks often involves replacing failed or damaged components in a clean environment and using specialized hardware and software tools to create the raw image. Failed components typically include electronics, read/write heads, head assemblies, magnets & drive motors.
• Logical RAID data recovery uses the raw images of all the server’s media by examining the low-level data sectors. Technicians must determine both the exact layout of volumes which span or are striped across multiple drives and what fixes to filesystem structures are needed to get access to the important data.
• Multiple-drive servers are typically ‘destriped’ onto our media so that filesystem repairs can be performed and the data files extracted. Sometimes the existing filesystem structures are missing or damaged so much that data has to be extracted directly from one or more fragments of the destriped image.
• Our programmers have created a full set of software tools used by our technicians to analyze, destripe, fix & recover data from raw images drives to virtually all operating systems. Once a recovery has been successfully performed, file lists are created and information validity is checked.

Why Should You Choose Data Magic ?

For over 15 years Data Magic have provided professional RAID and server data recovery services to customers across the UAE & Middle East. Our staff are hugely experienced in all forms of data recovery and many of them have been with the company for years. In addition to our dedicated RAID and server recovery team, we have an in house R&D facility where we develop many new cutting edge techniques to recover data from the most difficult recovery situations.

• RAID & Server Specialists – With over 20 years experience in recovering data from all types failed RAIDs and Servers, we are the only UAE company with a dedicated RAID recovery team.

• Dedicated Case Manager – A dedicated case manager is allocated to your job from start to finish. They will keep you informed with regular updates and answer any questions you may have.

• Success Rates – Our success rates are exceptional and make us the UAE’s leading data recovery company. We frequently recover data that other well known recovery companies have declared as unrecoverable.

• Clear Pricing – The price you see is the price you pay. There are no hidden extras. Payments can be made by bank transfer, credit / debit card.

• Data Security – Our services are safe and confidential, we are registered with the Information Commissioners Office (ICO). Additional privacy measures such as a Non Disclosure Agreement can also be requested where necessary at no additional cost.

• Peace Of Mind – Some of the most well known UK companies have used our services to recover their data. We’ll recover your data too and won’t let you down.