Submit Your Device To Us
Submit your faulty device by calling us, visiting our office, or sending it via post or courier. We also provide affordable pickup and delivery services in Dubai for your convenience.
At Data Magic, we are proud to be recognized as a leading CCTV data recovery company in Dubai, delivering affordable, high-success-rate solutions for retrieving critical surveillance footage from damaged, corrupted, or inaccessible DVR systems. As the No.1 CCTV data recovery agency in the UAE, we combine industry-leading tools, 15+ years of experience, and technical precision to help businesses, institutions, and government entities recover lost or deleted CCTV recordings with complete timestamp accuracy.
Top Experts in CCTV DVR Data Recovery Services – UAE & Middle East
Whether you're facing sudden CCTV system failure, accidental deletion, or DVR corruption, our team of certified experts offers the most reliable, cost-effective, and best solutions available in the region. We are not just another CCTV data recovery brand — Data Magic is the trusted agency that law enforcement departments, corporate security teams, banks, and retail chains rely on for 24/7 surveillance footage retrieval across Dubai and the wider UAE
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Why Choose Data Magic for CCTV Data Recovery in Dubai?
Top-Rated CCTV Data Recovery Experts in 2025
Affordable Pricing with No Hidden Costs
Proprietary Tools for All Major DVR Brands (Hikvision, Dahua, CP Plus, etc.)
Guaranteed Timestamp Integrity & Metadata Preservation
Fast Turnaround for Emergency Recovery Cases
Serving All Emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah
Common Challenges in CCTV DVR Data Recovery
Recovering data from CCTV DVR systems is a highly specialized task. Unlike traditional storage devices, DVRs often store data in proprietary or encrypted formats. Here are just a few of the technical challenges we routinely overcome at Data Magic:
Proprietary File Systems: Many DVRs use Linux-based file systems like Ext2/Ext3, making recovery complex.
Non-Standard Video Formats: Footage is typically stored in formats such as .stream or .dav, which standard players can’t open.
Crucial Timestamps: Legal evidence demands accurate date/time stamps—we ensure recovered data retains this vital information.
Case Study: 2TB DVR CCTV Footage Recovery in Dubai (2025)
A client approached Data Magic with a failed DVR system containing a 2TB Seagate Barracuda SATA drive. The CCTV footage was critical for an ongoing investigation. Our team of DVR recovery specialists in Dubai initiated a full diagnostic process and discovered:
Bad sectors
Corrupted firmware modules in the drive’s Service Area
Our Recovery Process Included:
Safe and clean-room imaging of the drive
Restoration of corrupt firmware modules
Deep surface scanning and relocation of unreadable sectors
Updating the G-List (defect management system)
Preservation of all original timestamps
The video footage was successfully recovered in a proprietary .stream format. We collaborated directly with the DVR manufacturer to obtain the proprietary codec required to view the files. Once installed, all video data was fully viewable, searchable, and usable as evidence.
Submit your faulty device by calling us, visiting our office, or sending it via post or courier. We also provide affordable pickup and delivery services in Dubai for your convenience.
Once received, our experts will evaluate your device. Within 24 hours to 48 hours, we will share a precise diagnosis, estimated recovery time, and a price quote for the service.
After you approve the quote, our technicians will begin the recovery using advanced methods. We will keep you updated with regular progress reports throughout the process.
Once the recovery is complete, we will contact you for payment. Upon confirmation of payment, your recovered data will be securely delivered or made available for in-person collection.
