Submit Your Device To Us
Submit your faulty device by calling us, visiting our office, or sending it via post or courier. We also provide affordable pickup and delivery services in Dubai for your convenience.
Your privacy is critically important to us. At Data Magic we have a few fundamental principles:
We don't ask you for personal information unless we truly need it.
We don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
We don't store personal information on our servers unless required for the on-going operation of one of our services.
Below is our privacy policy which incorporates these goals:
Website Visitors
Like most website operators, Cromac Data Recovery collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Cromac Data Recovery's purpose in collecting non-personally identifying information is to better understand how Cromac's visitors use its website. From time to time, Cromac may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Data Magic also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Data Magic does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Gathering of Personally-Identifying Information
Certain visitors to Data Magic websites choose to interact with Data Magic in ways that require Data Magic to gather personally-identifying information. The amount and type of information that Data Magic gathers depends on the nature of the interaction. In each case, Data Magic collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Data Magic. Data Magic does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
Data Magic may collect statistics about the behavior of visitors to its websites. For instance, Data Magic may monitor the most popular searches on the website. Data Magic may display this information publicly or provide it to others. However, Data Magic does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Data Magic discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Data Magic behalf or to provide services available at Data Magic websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Data Magic websites, you consent to the transfer of such information to them. Data Magic will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Data Magic discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Data Magic believes in good faith that disclosure is reasonably necessary to protect the property or rights of Data Magic, third parties or the public at large. If you are a registered user of a Data Magic website and have supplied your email address, Data Magic may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Data Magic and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Data Magic takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Data Magic uses cookies to help Data Magic identify and track visitors, their usage of Data Magic website, and their website access preferences. Data Magic visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Data Magic's websites, with the drawback that certain features of Data Magic's websites may not function properly without the aid of cookies.
Ads
Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Data Magic and does not cover the use of cookies by any advertisers.
Recording of calls
Data Magic records all calls to and from the company for training purposes only.
Privacy Policy Changes
Although most changes are likely to be minor, Data Magic may change its Privacy Policy from time to time, and in Data Magic's sole discretion. Data Magic encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Submit your faulty device by calling us, visiting our office, or sending it via post or courier. We also provide affordable pickup and delivery services in Dubai for your convenience.
Once received, our experts will evaluate your device. Within 24 hours to 48 hours, we will share a precise diagnosis, estimated recovery time, and a price quote for the service.
After you approve the quote, our technicians will begin the recovery using advanced methods. We will keep you updated with regular progress reports throughout the process.
Once the recovery is complete, we will contact you for payment. Upon confirmation of payment, your recovered data will be securely delivered or made available for in-person collection.
